Couldnt Connect Try Connecting Again Bluetooth
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Try the Get Help app!
If you lot meet issues trying to connect to a Bluetooth device, here are some troubleshooting steps to try.
Before yous start
Check these things earlier y'all starting time troubleshooting Bluetooth on your device:
Check your product information
If y'all're setting upward a new device and Bluetooth is missing, check the product specifications to brand certain it has Bluetooth capabilities. Some devices don't have Bluetooth.
Make sure Bluetooth is turned on
If you're using a laptop with a physical Bluetooth switch on the body, make sure it'southward switched on.
In Windows 11, at that place are 2 ways to check if Bluetooth is turned on. Hither'south how:
-
Check in the taskbar. Select the Network icon on the right side of the taskbar, look for the Bluetooth quick setting, and so selectBluetoothto plough it on. You'll come across "Not continued" if your Windows 11 device isn't paired to any Bluetooth accessories.
-
Check in Settings. Select theStarting timebutton, then enter settings. SelectSettings>Bluetooth & devices. Brand sureBluetoothis turned on.
Note:When you turn Bluetooth on in Settings, the following message appears immediately:
"Discoverable as <computer_name>"
Check your Bluetooth device
Brand sure your Bluetooth device is turned on, is charged or has fresh batteries, and is in range of your PC. And then, try the following:
-
Plow off your Bluetooth device, expect a few seconds, then plough it back on.
-
Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, bank check to make sure it'due south not as well close to any other USB device that's plugged into a USB 3.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections.
Check your PC
On the PC you want to pair to:
-
Make sure plane style is off:Select the Network icon on the right side of the taskbar, then make sure theAirplane modequick setting is turned off.
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Plow Bluetooth on and off:SelectOutset, then type settings. SelectSettings>Bluetooth & devices. Turn offBluetooth, look a few seconds, so turn it dorsum on.
-
Remove the Bluetooth device, then add together information technology once more: SelectKickoff, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More than options (the three vertical dots) for the Bluetooth device you're having issues connecting to, and so selectRemove device> Aye. To learn more about pairing your Bluetooth device again, meet Connect a Bluetooth device.
When Bluetooth doesn't piece of work or the Bluetooth icon is missing
Try these steps if your Bluetooth isn't working. Here are another common problems:
-
The Bluetooth icon is missing or Bluetooth can't be turned on or off.
-
Bluetooth doesn't work after a Windows update is installed.
-
Bluetooth doesn't work after yous upgrade to Windows 11 from Windows 10.
-
Bluetooth doesn't appear in Device Director, and there are no unknown devices listed.
To go started, select a heading to meet more info.
SelectBeginning, then enter settings. SelectSettings>System > Troubleshoot> Other troubleshooters. Side by side to Bluetooth, selectRun and follow the instructions.
Open Troubleshoot settings
If you recently upgraded to Windows 11 or installed Windows eleven updates, the current driver may have been designed for an earlier version of Windows. To automatically check for driver updates:
-
Select Search on the taskbar, search forDevice Manager, and then selectDevice Managerfrom the list of results.
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In Device Managing director, selectBluetooth, and and then select the Bluetooth adapter name, which may include the give-and-take "radio."
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Printing and hold (or right-click) the Bluetooth adapter, and then selectUpdate driver >Search automatically for updated commuter software. Follow the steps, then selectClose.
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Subsequently installing the updated commuter, select theCommencementpush, selectAbility>Restart if you're prompted to restart, and then check whether that fixes the connection issue.
If Windows tin can't find a new Bluetooth driver, visit the PC manufacturer'southward website and download the latest Bluetooth driver from there.
Of import:An outdated or incompatible commuter is one of the near mutual causes of Bluetooth connection problems.
To manually install the Bluetooth commuter:
Get to your PC manufacturer'southward website and download the latest commuter. And so do one of the following:
-
If you downloaded an executable (.exe) file, just double-click the file to run information technology and install the drivers. That should be all you lot need to practice.
-
If y'all downloaded private files, and at least one file has an .inf file proper noun extension and another has a .sys extension, do the following:
-
Select Search on the taskbar, typeDevice Manager, and so selectDevice Manager from the list of results.
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In Device Manager, selectBluetooth > the Bluetooth adapter name. (If information technology's not listed there, check inOther devices.)
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Press and hold (or right-click) the network adapter, and then selectUpdate commuter >Browse my computer for drivers.
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SelectBrowse, select the location where the driver files are stored, and then selectOK.
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SelectNext, and follow the steps to install the driver. When the installation is finished, selectClose.
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After you've updated the driver, select theStartbutton, selectPower>Restart if you're prompted to restart, and check whether that fixes the connexion result.
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If you lot don't see the Bluetooth icon, but Bluetooth does appear in Device Manager, endeavor to uninstall the Bluetooth adapter, and and then trigger an automatic reinstall. Here'due south how:
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Select Search on the taskbar, enterdevice manager, then selectDevice Managerfrom the results.
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In Device Director, selectBluetooth. Printing and hold (or right-click) the Bluetooth adapter name (which may include the word "radio"), and selectUninstall device > Uninstall.
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SelectStart, and so selectPower>Shut downwardly.
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Later on your device shuts downwards, wait a few seconds, and so plough information technology dorsum on. Windows volition endeavor to reinstall the driver.
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If Windows doesn't reinstall the driver automatically, open up Device Manager and selectAction >Browse for hardware changes.
Note: You may demand to contact your PC or other hardware manufacturer to get the latest drivers for your Bluetooth adapter.
If these steps don't set your Bluetooth problem, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of the problem.
Include details about what you were doing or specific steps you were taking when the problem occurred. For example, if you lot started having Bluetooth problems later updating Windows or changing Windows versions, include this info.
Open Feedback Hub
Note:If your school or workplace manages your device and y'all don't see the Bluetooth icon, it may be disabled past your system. Cheque with your IT support person.
Troubleshoot problems with Bluetooth accessories
If yous can turn on Bluetooth but having problems pairing or using a Bluetooth accessory, endeavor the post-obit steps to endeavour to set common problems with Bluetooth accessories.
You should besides bank check your Bluetooth device manufacturer's website—especially if you have other Bluetooth devices that are working. The device manufacturer volition probably have more than detailed, product-specific information and troubleshooting steps.
To become started, select a heading to see more than info.
-
If you lot're prompted to enter a Pivot to use your device, but you don't know the PIN:
-
Check the device'southward documentation for a pivot, or await for ane on the device itself.
-
Try0000or1234.
-
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If you're prompted to enter a Pin, but you don't come across a place to enter one on your PC's screen, blazon0000 on your Bluetooth keyboard and press Enter.
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Endeavor to remove the device, then pair it again. Your device might exist paired, but not connected—Bluetooth keyboards, mice, and pens connect just when necessary.
To remove a Bluetooth device, select theStart button, so enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the three vertical dots) for the Bluetooth device that's paired but non working, then selectRemove device> Yeah. After that, pair the device over again. For more than info on pairing devices, encounter Connect a Bluetooth device.
If you're having problems connecting a Bluetooth audio device or hearing sound:
-
Make certain the audio device is within range of your PC.
-
Make sure the audio is playing through the Bluetooth device. SelectStart, then enter settings. SelectSettings>Arrangement>Audio. Select Cull where to play sound then select the Bluetooth device.
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If your Bluetooth device displays asPaired in Settings > Bluetooth & devices > Devices, simply y'all tin't hear sound, brand certain it's connected. InDevices, select More than options (the three vertical dots) side by side to the device, and then selectConnect.
-
Try to remove the Bluetooth device, then pair it again. To remove a device, selectCommencement, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the three vertical dots) for the Bluetooth device that'due south paired merely not working, so selectRemove device> Yes. After that, pair the device again. For more info on pairing devices, see Connect a Bluetooth device.
If your device is connected, but the audio quality is poor:
-
Make sure the audio is playing through the Bluetooth device. SelectStart, then enter settings. SelectSettings>System>Sound. InCull where to play audio, select the Bluetooth audio device.
-
Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, run into Fix sound issues in Windows.
-
Verify that stereo is selected for the Bluetooth device to ensure the best quality audio. To do this:
-
On the right side of the taskbar, clickVolume, and so select Manage audio devices (>) to choose a playback device.
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Select the Bluetooth device, and brand certain theStereo selection is selected. (The lower-audio quality pick isHands-Complimentary.)
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If stereo is not available as an option, remove the device inSettings>Bluetooth & devices > Devices, and then add the device over again. And so, check theVolumepanel again to brand certain that stereo is selected.
-
File sharing
If yous're having issues sharing files over Bluetooth:
-
Effort using nearby sharing. Learn more about nearby sharing
-
Make sure Bluetooth is turned on for both the sending and receiving device. For more info, see Share files over Bluetooth.
Note:Nearby sharing is available on Windows 10 (version 1803 and later) and on Windows xi.
Phones
The PIN should announced on your phone screen or computer screen. Confirm that you're seeing the right PIN on both devices.
Motion controllers
For aid troubleshooting problems with Bluetooth-connected motion controllers, see Controllers in Windows Mixed Reality.
Fitness trackers
For help troubleshooting problems with Bluetooth-continued fettle trackers, see your device manufacturer's instructions.
If yous've tried the steps in this commodity or don't meet a solution to the trouble, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of the problem.
Include specific details about what you lot were doing when the problem occurred. For example, if you lot started having Bluetooth issues later updating Windows or irresolute Windows versions, include this info.
Open Feedback Hub
Non finding what you need?
Endeavor the Go Help app!
If you run into bug trying to connect to a Bluetooth device, here are some troubleshooting steps to try.
Before you commencement
Bank check these things before y'all start troubleshooting Bluetooth on your device:
Check your product information
If you lot're setting up a new device and Bluetooth is missing, cheque the product specifications to make sure it has Bluetooth capabilities. Some devices don't have Bluetooth.
Make sure Bluetooth is turned on
If you're using a laptop with a physical Bluetooth switch on the body, brand sure it'due south switched on.
In Windows 10, there are ii ways to check if Bluetooth is turned on. Hither's how:
-
Check in the taskbar. Select action middle ( or ). If yous don't see Bluetooth, select Expand to reveal Bluetooth , then select Bluetoothto turn information technology on. Y'all'll encounter "Not connected" if your Windows 10 device isn't paired to any Bluetooth accessories.
-
Check in Settings. Select Select the Commencement button, then select Settings > Devices > Bluetooth & other devices . Brand certain Bluetooth is turned on.
Notes:
-
When you turn Bluetooth on in Settings, the following message appears immediately:
-
"Now discoverable as <computer_name>"
Bank check your Bluetooth device
Brand sure your device is turned on, is charged or has fresh batteries, and is in range of the PC you desire to connect to. Then, try the post-obit:
-
Plough off your Bluetooth device, wait a few seconds, then turn it back on.
-
Make certain your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, bank check to make sure information technology's not too shut to any other USB device that'due south plugged into a USB 3.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections.
Cheque your PC
On the PC y'all desire to pair to:
-
Make certain airplane style is off: Select Showtime, and so select Settings > Network & Internet > Airplane mode . Make sure Plane modeis turned off.
-
Plow Bluetooth on and off: Select Outset , so select Settings > Devices > Bluetooth & other devices . Turn off Bluetooth, wait a few seconds, then turn it back on.
-
Remove the Bluetooth device, so add it again: Select Offset , then select Settings > Devices > Bluetooth & other devices .. In Bluetooth, select the device you lot're having problems connecting to, then select Remove device > Yes. To learn more virtually pairing your Bluetooth device again, see Connect a Bluetooth device.
When Bluetooth doesn't work or the Bluetooth icon is missing
Effort these steps if your Bluetooth isn't working. Here are another common problems:
-
The Bluetooth icon is missing or Bluetooth tin can't be turned on or off.
-
Bluetooth doesn't work subsequently a Windows ten update is installed.
-
Bluetooth doesn't work afterward you upgrade to Windows x from Windows 8.ane or Windows vii.
-
Bluetooth doesn't appear in Device Manager, and there are no unknown devices listed.
To become started, select a heading to meet more info.
Select Starting time , so select Settings > Update & Security > Troubleshoot . InNotice and fix other problems, select Bluetooth, and then select Run the troubleshooter and follow the instructions.
Open Troubleshoot settings
If you recently upgraded to Windows 10 or installed Windows 10 updates, the electric current driver may have been designed for an before version of Windows. To automatically check for commuter updates:
-
In the search box on the taskbar, search forDevice Manager, and then select Device Managing director from the list of results.
-
In Device Manager, select Bluetooth, and so select the Bluetooth adapter name, which may include the discussion "radio."
-
Printing and hold (or correct-click) the Bluetooth adapter, and then select Update driver > Search automatically for updated driver software. Follow the steps, then select Close.
-
After installing the updated driver, select the Commencement button, select Ability > Restart if you're prompted to restart, and then bank check whether that fixes the connection result.
If Windows can't notice a new Bluetooth driver, visit the PC manufacturer's website and download the latest Bluetooth commuter from there.
Of import:An outdated or incompatible driver is 1 of the most common causes of Bluetooth connection problems.
To manually install the Bluetooth commuter:
Become to your PC manufacturer's website and download the latest driver. Then do one of the following:
-
If you downloaded an executable (.exe) file, just double-click the file to run it and install the drivers. That should be all you need to exercise.
-
If you downloaded individual files, and at least i file has an .inf file name extension and another has a .sys extension, do the following:
-
In the search box on the taskbar, type Device Managing director, and and then select Device Manager from the listing of results.
-
In Device Director, select Bluetooth > the Bluetooth adapter name. (If information technology's not listed there, check in Other devices.)
-
Press and hold (or correct-click) the network adapter, so select Update driver > Browse my computer for commuter software.
-
Select Browse, select the location where the commuter files are stored, and and then select OK.
-
Select Next, and follow the steps to install the commuter. When the installation is finished, select Close.
-
After you've updated the commuter, select the Start push, select Power > Restart if you're prompted to restart, and cheque whether that fixes the connection outcome.
-
If you don't see the Bluetooth icon, but Bluetooth does announced in Device Manager, try to uninstall the Bluetooth adapter and trigger an automatic reinstall. Hither's how:
-
In the search box on the taskbar, enterdevice manager, then select Device Manager from the results.
-
In Device Director, selectBluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the word "radio"), and selectUninstall device.
-
Select Showtime , then select Power > Shut downward .
-
After your device shuts downward, wait a few seconds, and then turn it back on. Windows will effort to reinstall the driver.
-
If Windows doesn't reinstall the commuter automatically, open up Device Manager and selectActiveness >Scan for hardware changes.
Notation:You may need to contact your PC or other hardware manufacturer to obtain the latest drivers for your Bluetooth adapter.
If these methods don't fix your Bluetooth problem, utilize Windows Feedback Hub to file a problems. This helps Microsoft make up one's mind the root cause of this issue.
Include details about what yous were doing or specific steps you were taking when the bug occurred. For instance, if you started having Bluetooth problems later updating Windows or changing Windows versions, include this information.
Open Feedback Hub
Note:If your schoolhouse or workplace manages your device and y'all don't see the Bluetooth icon, it may be disabled by your organization. Check with your organisation administrator.
Troubleshoot problems with Bluetooth accessories
If you lot can plow on Bluetooth but are having problems pairing or using a Bluetooth accessory, use the post-obit methods for troubleshooting common issues with Bluetooth accessories.
You lot should also check your device manufacturer'south website, especially if you have other Bluetooth devices that are working. The device manufacturer will probably have more detailed, product-specific data and troubleshooting steps.
To get started, select a heading to see more than info.
-
If you lot're prompted to enter a Pin to utilize your device, only you don't know the PIN:
-
Check the device'due south documentation for a pivot, or look for one on the device itself.
-
Effort 0000 or 1234.
-
-
If you're prompted to enter a PIN, but you don't meet a place to enter one on your PC'southward screen, type 0000 on your Bluetooth keyboard and press Enter.
-
Try to remove the device, so pair it again. Your device might exist paired, but not connected—Bluetooth keyboards, mice, and pens connect only when necessary.
To remove a Bluetooth device, select Start push button, then select Settings > Devices > Bluetooth & other devices . Select the Bluetooth device that'south paired but non working, then select Remove device > Yeah. Subsequently that, pair the device again. For more info on pairing devices, see Connect a Bluetooth device.
If you're having problems connecting a Bluetooth sound device or hearing sound:
-
Make certain the audio device is within range of your PC.
-
Brand sure the audio is playing through the Bluetooth device. Select Start , then select Settings > Organization > Sound . InChoose your output device, select the Bluetooth device.
-
If your device displays as Paired just you can't hear audio, make sure it's continued. Select Start , so select Settings > Devices > Bluetooth & other devices . InBluetooth, select the device, and and then select Connect.
-
Try unpairing, and then re-pairing, the device. To unpair a device, select Start , then select Settings > Devices > Bluetooth & other devices . Select the Bluetooth device that'southward paired but not working, then select Remove device > Yes. Afterward that, pair the device once again. For more than info on pairing devices, run into Connect a Bluetooth device.
If your device is connected, merely the audio quality is poor:
-
Make sure the audio is playing through the Bluetooth device. Select Get-go , so select Settings > System > Audio . InChoose your output device, select the Bluetooth audio device.
-
Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, see Fix sound problems in Windows.
-
Verify that stereo is selected for the Bluetooth device in guild to ensure the best quality audio. To practise this:
-
On the right side of the taskbar, click Book and then select the chevron icon to cull a playback device.
-
Select the Bluetooth device, and make sure the Stereo pick is selected. (The lower-sound quality choice is Hands-Free.)
-
If stereo is not available as an option, remove the device in Settings > Devices > Bluetooth & other devices then re-add the device. So, cheque the Volume console again to make sure that stereo is selected.
-
If your Bluetooth volume controls no longer work after yous install a Windows update, follow these steps.
Warning:Serious issues might occur if y'all change the registry incorrectly. For added protection, back up the registry earlier attempting to modify it.
-
Brand certain you've installed the latest updates from Windows Update. (A solution for this issue was included in the October 24, 2018—KB4462933 (OS Build 17134.376) update for Windows ten version 1803.)
To check for updates, select Start , and and so get toSettings >Update & security >Windows Update >Check for updates.
-
Manually disable the Absolute Volume feature past making a alter in the registry. To do this, selectStart and typecmd. Right-clickCommand Prompt in the Search results and selectRun every bit administrator.
-
In the Command Prompt window, type the post-obit control:
reg add together HKLM\Organisation\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
You may need to restart Windows for the registry alter to take effect.
Notes:
-
To re-enable the Absolute Volume characteristic, type the following command in the Control Prompt window:
-
reg add HKLM\SYSTEM\ControlSet001\Command\Bluetooth\Audio\AVRCP\CT /5 DisableAbsoluteVolume /t REG_DWORD /d 0 /f
-
File sharing
If yous're having problems sharing files over Bluetooth:
-
Try using nearby sharing. Learn more nigh nearby sharing
-
Make sure Bluetooth is turned on for both the sending and receiving device. For more info, meet Share files over Bluetooth.
Note:Nearby sharing is only bachelor on Windows ten, version 1803 and after.
Phones
The PIN should appear on your telephone screen or figurer screen. Confirm that you're seeing the correct Pin on both devices.
Motility controllers
For help troubleshooting problems with Bluetooth-connected motion controllers, run into Controllers in Windows Mixed Reality.
Fettle trackers
For help troubleshooting bug with Bluetooth-connected fitness trackers, run across your device manufacturer's instructions.
If you've tried the steps in this commodity or don't come across a solution to the problem, apply Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of this effect.
Include specific details about what you were doing when the problems occurred. For example, if you started having Bluetooth problems after updating Windows or changing Windows versions, include this data.
Open Feedback Hub
Source: https://support.microsoft.com/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c#:~:text=Bluetooth%20%26%20other%20devices%20.-,Turn%20off%20Bluetooth%2C%20wait%20a%20few%20seconds%2C%20then%20turn%20it,then%20select%20Remove%20device%20%3E%20Yes.
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